Genuine Western Hat

We offer fast and reliable delivery on all orders.

Processing time: 1–3 business days, then 5–7 business days for standard delivery.

Express delivery available at checkout.

Returns & Exchanges

You have 30 days from delivery to request a return.

Items must be unused, unwashed and in original packaging.

Personalised or final sale items cannot be returned.

To start a return, please email contact@the-cowboys-shop.com with your order number and reason for return.

Customers pay return shipping for change-of-mind returns.

We cover return costs for faulty or incorrect items.

Refunds are issued to the original payment method within 7 business days after inspection.

For full details, please see our Returns Policy.

If you need help with your order, contact our support team anytime at contact@the-cowboys-shop.com.